This post diverges somewhat from my usual practice areas,
but the topic interests me and I hope it will interest my readers as well.
Many people suffer from conditions which require assistance. Often, that assistance comes from animal
support in the form of a service dog.
Your legal rights vary depending upon the status of your service
animal.
The Americans with Disabilities Act (ADA) requires privately owned businesses that serve
the public to allow people with disabilities to bring their service animals
onto business premises in whatever areas customers are generally allowed.
The ADA defines a
service animal as any guide dog, signal dog, or other animal individually
trained to do work or perform tasks for an individual with a disability. The task(s) performed by the animal must be
directly related to the person's disability. Service animals perform some of the functions
and tasks that the individual with a disability cannot perform for him- or
herself. People are most familiar with guide dogs for the blind, but service
animals that provide assistance for any other disability meeting this definition
are also considered service animals under the ADA. The ADA
does not require service animals to be licensed or certified by any
governmental entity, nor does it require service animals to wear a vest, ID
tag, or specific harness. Business owners
are not permitted to request any documentation for the animal, require that the
animal demonstrate its task, or inquire about the nature of the person's
disability. They may ask only whether
the service animal is required because of a disability, and what work or task
the dog has been trained to perform. People
who use service animals may not be isolated from or treated less favorably than
other patrons, and may not be charged additional fees due to the presence of a
service animal.
Growing attention is being paid to the category of “emotional
support animals (ESA).” An ESA is not
a service animal as defined by the ADA.
Rather, an ESA is a companion animal that has been prescribed by a
licensed mental health professional for a person with a verifiable disability as
part of a treatment program, and is meant to bring comfort and minimize the
negative symptoms of a person’s emotional or psychological impairment. A formal prescription letter from a licensed
mental health professional is sufficient to categorize an animal as an
ESA. Unlike service dogs, ESAs do not need any
specific task-training. They are not
required to perform any specific tasks for a disability, but are meant solely
for emotional stability. Their presence
alone mitigates the symptoms for which they assist the owner. Any domesticated animal (not only dogs) may
qualify as an ESA. Once again, ESAs do
not need to be licensed or certified by any governmental entity, or wear a
vest, ID tag, or specific harness.
ESAs, however, are entitled to fewer legal protections
than those afforded to service animals. The
main difference is that with two exceptions, no public or private entity is
legally required to permit an ESA access to their establishment, and their
entry is not protected by law. The
proprietor of any establishment that does not permit pets has no obligation to grant
access to an ESA.
There are two exceptions to this ESA policy. First, under the Federal Department Air
Carrier Access regulations, an airline must permit an ESA to fly with its
handler in the cabin of an airplane without being charged a pet fee. The
carrier may require certain documentation, most customarily a letter from a
mental health professional verifying the necessity of the ESA for emotional or
psychological support.
The other exception relates to housing. The Federal Fair Housing Amendments Act of
1988 (FHA) requires “reasonable accommodations” in housing communities, even
those that have a “no pets” rule. An ESA
is considered a reasonable accommodation and must be permitted by property
owners and landlords without extra charge.
The FHA applies to most housing types, including apartments,
condominiums and single family homes.
Certain types of housing are exempted.
For more specific information, see http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp/FHLaws/yourrights.
One last caveat:
several creative entrepreneurs have established websites offering their
services to register your service animal or ESA with official-looking
organizations such as the “United States Dog Registry”, the “National Service
Animal Registry” the “United States Service Dog” registry, and others. Again, neither service dogs nor ESAs need be
registered anywhere, so do not be taken in by these commercial websites who
“facilitate” the registration of your animal for a sometimes substantial fee,
and while they are at it, try to sell you a variety of equipment such as vests,
tags and similar items which they suggest are necessary for proper
identification of your service animal. Those
items are not required. Do not be fooled
by these sites.